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Description: NOC Code: 6552


Job Description

About the job

The Client Solutions Liaison is a client facing role and you will be the account manager from NielsenIQ
from an operations standpoint. In close collaboration with our Analytics and Sales teams as well as
other operations teams, you will drive the design of our client offering to ensure it is delighting clients
while maintaining the NielsenIQ offer in the marketplace in a sustainable manner.
This is a great opportunity for anyone who aspires a career in business insights and
with an interest in leading technologies like artificial intelligence and big data
management. Your end
to end focus will ensure a full understanding of the process
that will benefit you for the rest of your career.

Responsibilities & Qualifications

  • Representative for/of the client and the NielsenIQ client teams within Operations
  • Ensure direct communication with the client
  • Converting client needs into internal work orders
  • Responsible for the efficient layout of the databases, including the submission of proactive
    suggestions to the client to simplify the databases and to speed up the processes
  • Primary internal point of contact for commercial and operations teams
  • Responsible for quality assurance in front of the client
  • Coordination of technical specifications directly with the client
  • Bachelor Degree in a related field
  • 2+ years of relevant industry experience
  • Strong business acumen, and ability to build strong client relationships
  • Experience with translating client requirements into a technical specification
  • Strong negotiation, influencing and project management skills
  • Excellent relationship management skills to liaise with all levels (commercial teams, clients and
    the operations team )
  • Agile & high commitment to the business results while having strong execution excellence
  • Excellent communication skills both written and verbal
  • Strong understanding of the FMCG business and the technology behind solutions

Submit your resume via email to

NielsenIQ is an equal opportunity employer committed to hiring and retaining a diverse workforce. We are pleased to consider al l
qualified applicants for employment without regard to race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual
orientation, gender identity, gender expression, age, record of offenses, marital status, family status or disability. We encourage all
applicants, including:
■People with Disabilities
■Visible Minorities
NielsenIQ is committed to providing accommodations throughout the recruitment process.
Please let us know if you require
accommodation. We encourage applications from all qualified individuals; however, only those under consideration will be contacted.

To apply for this job email your details to