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Job Posting

CCRW

Description:
Province:
SK

We Need Your Talent!

Position Title: IT Help Desk Coordinator

Number of Positions Available: 1 – 4

Location: Remote

Wage or Salary: Competitive Salary & Benefits  

Employment Term or Permanent: Contract basis with potential for permanent 

Days/hours of work: Full-time/Part-time

Start Date: To be confirmed 

Job Description:

This is a contract position, and the job responsibilities are focused on helping the HR manager and recruitment team leaders accomplish IT-related tasks.

A successful candidate possesses problem-resolving skills on technical issues, strong communication skills, and organizational skills.

Strong computer skills are required, as is sensitivity to confidential information.

Responsibilities & Duties:

  • Compiling materials and maintaining employee database records
  • Maintain procedures and reports that provide technical support to the project team.
  • Troubleshoot and resolve issues with software or hardware.
  • Walk Employees through steps to help them resolve their technical problems.
  • Analyze records and logs to spot underlying trends and potential issues.
  • Support the implementation of new solutions.
  • Establish accounts for new users and assist with password or login problems.

Qualifications/Skills/Education/Certifications (Please identify which are “required” and are an “asset”):

  • Associate’s or bachelor’s degree in computer science or a related field would be an asset.
  • 1+ years of experience in a technical support role.
  • Certifications are preferred, but not required.
  • Working knowledge and expertise with a variety of software, hardware, and applications.
  • Willingness to solve complicated problems and see projects through to completion.
  • Analytical skills to study problems and records and identify solutions.
  • Team-oriented attitude to help other colleagues and departments with technical problems.
  • Strong interpersonal communication and relationship-building skills.
  • Ability to manage time and effectively prioritize numerous projects at one time.

Work Environment Description:

Work from home with office supplies provided – Monitor, Computer and phone provided.

For more information on how to apply email Robbie Payne-Inglis at

partnerssk@ccrw.org

To apply for this job email your details to partnerssk@ccrw.org